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Frequently Asked Questions

What payment methods do you accept?

We keep it simple and secure.

Boss Beard accepts:

Credit & Debit Cards (Visa, Mastercard, Amex, Discover)

Apple Pay & Google Pay

At checkout, your payment info is protected with secure encryption—because security matters.

How long does shipping take?

All orders are shipped via USPS Priority Mail at a flat rate. Delivery times depend on USPS’s current priority shipping timeline.

  • Processing Time: Orders are processed within 3-5 business days before shipping.

  • Shipping Time: USPS Priority Mail delivery times vary based on location and USPS operations.

Do you ship internationally?

No. We currently ship only within the USA.

What is your shipping & delivery policy?

  • Processing Time: Orders are packed and shipped within 3-5 business days.

  • Tracking: You’ll receive an email with tracking details once your order is shipped.

  • Delays: Shipping times may be affected by USPS operations, holidays, or high-volume periods.

  • Lost or Stolen Packages: Once a package is marked “Delivered”, it’s out of our hands. If you have issues, check with USPS.

Can I return or exchange my order?

Due to the nature of our products, all sales are final. If you receive a damaged or incorrect item, reach out within 48 hours of delivery, and we’ll make it right.

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